Video Visitation - Jail


Ozaukee County Sheriff’s Office


Face to Face (through the glass) and Offsite Video Visitation must be scheduled through the ICSolutions website listed below. All Visitors must register at the website below. If your Visitor does not have access to a computer, there is one in the lobby of the Jail for them to use for Registration and Scheduling.

Important Information on Scheduling a visitation
  • All visits have to be scheduled at least 16 hours in advance and up to two weeks in advance.
  • Face to Face visits are 30 minutes long.
  • Offsite Video Visits are 30 minutes long at a cost of $7.50.
  • Inmates can have two (2) Face to Face visits per week and two (2) Offsite Video Visit per week.
  • Offsite Visitation can only be done on Windows or Android operating systems.
  • To log into the Video Kiosk use your Inmate number + your PIN (Same as making a phone call).
  • All Visitors must register at the website listed above.
  • If your family or friends have any issues scheduling or creating accounts, call the IC Solutions Video Support at               1 (888) 646-9437. Please do not have call the jail for issues with scheduling or registering.
  •  All visits are recorded and monitored. Any violations of the visitation rules may result in termination of your visit and/or suspension of your visitation privileges and the privileges of your visitor.